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Assistant Branch Manager - Gualo Rai Branch (Saipan)

Bank of Hawaii

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  • Financial Services
Bank of Hawaii
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Job Details

Assistant Branch Manager - Gualo Rai Branch (Saipan)-1700209

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.


It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives? Are you a change leader?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?  Are you a self-starter, comfortable with ambiguity, and a forward thinker?  If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a Assistant Branch Manager...
Under the direction of the Regional Manager/Banking Center Manager, assists with the execution of the Guam Retail business plan to meet financial goals through sales activity and client relationship management while providing leadership and guidance to supervisors and staff.  This position assists in leveraging the strengths of various business units at Bank of Hawaii to integrate and coordinate initiatives to improve the Bank’s visibility and presence in serving the financial needs of the community.  Ensures  business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  In addition, this position is responsible for serving as an Excellence in Sales/Service (ESS) champion for the unit.  This includes planning, executing, monitoring and measuring the sales process.


We’ll give you these important responsibilities…
Assists with the execution of the banking center’s business plan through effective staff communication and team motivation to meet sales, service and compliance objectives.  Builds alliances and partnerships with business units in the branch to meet company goals and objectives.  Responsible for client calling and building relationships with existing clients and soliciting new business prospects.  Maintains existing relations and business, pursues new quality sales opportunities through personal prospecting, and develops quality business for the Bank of Hawaii.  Develops/maintains quality client relations which may include servicing high valued clients including both consumer and business accounts.


Assists with managing the sales and delivery of BOH products and services within an assigned market to include coordination and call planning with other business unit partners.  Assists with coordinating and executing client relationship strategies to include prospecting and retention of the branch’s high value clients (Top 25 – 50 consumer and business customers).  Promotes effective client migration to alternative delivery channels including but not limited to ATM’s, Call Center and e-bankoh.    Assists with sales and service of branches in geographic area.


Represents the Bank of Hawaii by actively participating in the community, bank sponsored events, including but not limited to financial seminars and customer or non-profit organization presentations.  Actively builds referral network in the market through representation in business and community organizations.


Assist in managing staff members in the center including staffing and scheduling, compensation, performance management, training and development, succession planning and affirmative action.  Goal is to attract, retain and motivate the team to achieve management business objectives and maintain a favorable employee relations climate.  Responsible for the timely and effective management of Human Resources forms and documents relevant to immediate staff.

Performs all other miscellaneous responsibilities and duties as assigned.


This position requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator and telephone).  Must be able to work flexible hours to include evenings, weekends and holidays as necessary.  Provides own ground transportation or operates a vehicle with a valid driver’s license and ability to commute and arrive at intended destination in a timely manner and/or as required.  Travels by air as required.   Must be able to lift/carry 10 pounds.


 …if you come to us with these qualifications…


4 year College degree majoring in business or related area from an accredited educational institution, or equivalent business experience. 


Minimum 3-5 years experience demonstrated marketing, sales and sales management, and service skills to meet Bank of Hawaii’s business objectives to include minimum


2-3 years demonstrated managerial and/or supervisory experience.


4 years of bank employment in related positions of progressive responsibility. 


Demonstrated competencies in the areas of planning, leading, training and development, coaching and team building. 


Competencies in relationship management, counseling, conflict and performance management, salary management and performance management preferred. 


Demonstrates analytical and problem solving skills
Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software.
Great listener with strong written and verbal communication skills to include presentation skills, people skills, customer service skills, negotiation skills, and problem solving skills..   Ability to multi-task, organize and time manage in a dynamic environment.  Strong skills in developing and implementing process improvements.  Sound judgment and proven risk management decision-making.  Must be able to work flexible hours to include evenings, weekends and holidays as necessary.  Provides own ground transportation or operates a vehicle with a valid driver’s license and ability to commute and arrive at intended destination in a timely manner and/or as required.  Travels by air as required.   Must be able to lift/carry 10 pounds.



All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Branches
Primary Location Saipan
Schedule Full-time
Job Posting Apr 7, 2017, 1:37:56 PM
Unposting Date Ongoing

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