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IT Manager - Endpoint Management

Bank of Hawaii

Oahu, HI
Job Code:
  • Customer Service
  • Financial Services
  • Information Technology
Bank of Hawaii
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Job Details

IT Manager - Endpoint Management-1700400

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.


It’s our IT team who helps us succeed in offering first class service in new and innovative ways.  As a member of the Information Technology community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  It motivates us to be decisive, work together to solve problems, and never settle for less than best.


Does this sound like you?
Are you ambitious?  Want to make a difference in how your company operates? Are you a change leader?  Do you thrive in an environment that leverages your abilities as a technology champion?  Are you a self-starter and a forward thinker?  If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as an IT Manager - Endpoint Management
Plans, budgets, forecasts, directs, organizes, and executes IT activities related to endpoint devices:

  • Develops, prioritizes, and executes End Point roadmap and project portfolios.  Assists with project planning as necessary.  Negotiates involvement and timing. Keeps informed of plans, issues, and potential problems.

  • Manages the IT professionals in the Endpoint Management group.  Assigns staff and schedules workload.  Manages staff compensation, performance management, training, and development.   

  • Implements guidelines for technology deployment/lifecycle that are need based and consistent with strategy, economic analysis, and operational impact assessments. Ensures end-user experience is simple.

  • Communicates with managers to learn about implications of other projects and scope of involvement.  Supports End Point scope of projects in peer IT portfolios. 

  • Establishes and supports operational metrics with external providers to evaluate service levels.

  • Provides analysis of endpoint security protection technologies as necessary.

  • Develops and executes projects which further reduce the percentage of time spent on reactive work. 

  • Demonstrates customer service focus by not only providing good service and considering the effect of all actions on internal and external customer service, but always looking for ways to improve service.

  • Performs miscellaneous responsibilities and duties as assigned.


 …if you come to us with these qualifications…


  • Bachelor’s Degree in Computer Science, Information Systems, or equivalent education or work experience.


  • Minimum of 6 years of experience required.
  • Required experience is related to endpoint device management, including Mac, Windows, and mobile device management and/or responsibility for oversight, management and communication of complex technical programs. 
  • Banking/financial industry or related field preferred.
  • Should have minimum 3 – 6 years of experience managing teams of A certified team members and minimum of 3 – 6 years of effective project management experience, depending on level. 


Technical Skills: 

  • Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software. 
  • Knowledge of or ability to use Bank software and systems.


Other Job Qualifications: 

  • Excellent oral and written communication, analytical and problem solving skills. 
  • Effective interpersonal skills and collaborative management style to include teamwork and team building ability.  
  • Effective conflict management, negotiating and problem solving skills.
  • Must be comfortable with ambiguity and time spent outside of comfort zone acquiring new skills.
  • Able to be flexible in a fast paced dynamic environment with shifting roles and responsibilities. 
  • Must be technically creative and open-minded. 
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned. 
  • Able to provide own transportation or operate a vehicle with a valid driver’s license and commute as necessary.


All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Information Technology
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Sep 6, 2017, 2:30:02 PM
Unposting Date Ongoing
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