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Merchant Services Accounting Specialist

Bank of Hawaii

Oahu, HI
Job Code:
Bank of Hawaii
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Job Details

Merchant Services Accounting Specialist-1700384

Bank of Hawaii

In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

Does this sound like you?

Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a Merchant Services Accounting Specialist:

Under the direction of the Financial Operations Manager, this position is primarily responsible for executing accounting operations responsibilities including the daily reconcilement of general ledger accounts; processing rejected and exception items; and monthly accrual and estimate calculations.  If applicable or appropriate, assists in the business unit’s compliance with applicable laws, regulations, regulatory requirement s and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  In addition, is also responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.


We’ll give you these important responsibilities…

  • Maintains the daily ledger for cash advance, reject/exceptions, and billings activity and reconciles balances to the general ledger and vendor reports. Investigates and resolves out-of-balance conditions and errors timely, and prepares the necessary adjusting entries.
  • Researches and resolves reject/exceptions items for collectability. Prepares the necessary general ledger entries, account adjustments, forms, and reports to address outstanding items in a timely manner.
  • Prepares monthly general ledger account reconciliations and AU3 forms for review and submission in accordance with Bank policy.
  • Assists Regulatory and Financial Reporting groups in the preparation of various schedules.
  • Submits Security Metrics and other vendor invoices for processing to Accounts Payable and follows-up on payment as needed. Reviews cash advance transactions performed at branches for compliance with Bank policy limits and notifies branch of violations, if any.




…if you come to us with these qualifications…



  • Bachelor’s degree from accredited institution, accounting/finance major or coursework preferred, or equivalent work experience.



  • Minimum 1 – 2 years of related financial services operations or accounting experience or equivalent work experience. 
  • Must have intermediate accounting/bookkeeping skills including, but not limited to managing multiple ledgers and accounts and ability to analyze/research/resolve intermediate accounting errors and issues.


Technical Skills: 

  • Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software.
  • 10-key adding machine by touch. 
  • Knowledge of Bank operations and ticketing preferred.   
  • Must be able to develop spreadsheets and manipulate data using spreadsheet tools (i.e. tables, macros, et c.).
  • Knowledge of or ability to use Bank software and systems.


Other Job Qualifications: 

  • Demonstrated verbal and written communication skills. 
  • Must be analytical, detail oriented, and organized. 
  • Able to meet deadlines and handle multiple priorities.
  • Effective and efficient team player with excellent interpersonal skills, who can also resolve problems independently. 
  • Able to work flexible hours including holidays, weekends and evenings as needed.


All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


Job Function Accounting/Finance
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting May 15, 2017, 11:30:12 AM
Unposting Date Ongoing

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