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Wire Transfer Specialist

Bank of Hawaii


Location:
Oahu, HI
Date:
09/21/2017
2017-09-212017-10-21
Job Code:
145225
Categories:
  • Financial Services
Bank of Hawaii
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Job Details


Wire Transfer Specialist-1700755
Description

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.

 

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Wire Transfer Specialist
Under the direction of the Wire Transfer Supervisor or Manager, this position is accountable for the accurate and timely preparation of wire transfer requests received from various sources by the department while ensuring validation and compliance requirements are followed.  Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.

We’ll give you these important responsibilities…

  • Receives outgoing wire transfer request forms from customers, branches and departments via several telecommunication services (SWIFT, facsimile, etc.). Validates & authenticates wire requests received, including documentation validation and initiating recorded call backs to customers requiring excellent customer service skills.  Validates test key information while verifying the forms for accuracy, completeness, authenticity, and compliance. Requires knowledge of the wire transfer domestic and foreign guidelines, rules, and regulations, such as BSA, AML, and OFAC, to enable conversion of payment instructions received into the proper format for an outgoing payment message using financial communications including Fedwire, SWIFT, etc. 
  • Provides quality service to branch and department personnel, answers routine phone inquiries regarding wire transfers and American Bankers Association information, etc.  Sends daily BATS messages in Blueflash, updates the currency rates on wire system, responds to email inquiries, monitors the Wire desk to ensure all wires are received and processed.  Uses and maintains a working knowledge of financial communications media including Fedwire, SWIFT, email, etc. to initiate, receive, research , resolve, and communicate on internal, customers, and other external inquiries for all wire transfer related topics.  Extensively uses computer systems, terminals, and other office equipment.
  • Enters information into and maintains the wire transfer system database.
  • Performs all other miscellaneous responsibilities and duties as assigned.  Must be able to work flexible work schedules, which includes Sundays and Holidays.

Qualifications

…if you come to us with these qualifications…

Education:

  • High School diploma or equivalent.

 

Experience:

  • 1 year experience in a high productive clerical/administrative environment.

 

Technical Skills: 

  • Proficiency with computers, support systems, and typing.
  • Ability to adapt to changing electronic environment. 
  • Demonstrated organizational, verbal communication including good voice quality, and articulation.  
  • Sales, marketing and service skills which meet Bank of Hawaii’s established standards. 

 

Other Job Qualifications:

  • Must be able to work with a sense of urgency to meet deadlines. 
  • Customer service skills including an ability to work well with the public and an ability to adopt a customer perspective. 
  • Must have a good attendance record and be available for overtime as necessary. 
  • Able to perform multi-task operations. 
  • Must be able to work flexible work schedules, which includes Sundays and Holidays.  

 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Bank Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Sep 6, 2017, 10:14:37 AM
Unposting Date Ongoing
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